Frequently Asked Questions…

  • What is the best end of life solution for your products?

    All castaway products are labelled with the material used in the construction of the item. For plastic products the material code is marked on the packaging allowing customers to identify the correct disposal method for each product.

  • Where can I learn more about the Eco-smart® Range?

    Click here for our Eco-Smart dashboard, information and FAQ’s.

  • Do Castaway® packaging products contain BPA?

    BPA (Bisphenol A) is an industrial chemical used to make Polycarbonate – a hard, clear, plastic. It is used in thousands of materials around the world, including food and beverage packaging.

    All Castaway® Food Packaging are (and have always been) free of BPA, and fully comply with food safety standards. Each product goes through rigorous third party testing to ensure that they meet food safety requirements, and that no harmful chemicals will leach into food or beverages.

    For more information on our commitment to sustainability, please visit: castaway.com.au/sustainability

    For more information on Australian BPA and food standards, please visit www.foodstandards.gov.au/consumer/chemicals/bpa.

  • Where can I send feedback?

    Your suggestions, complaints and requests are always welcome. Please email us here.

  • Where can I buy Castaway® products?

    You can order any Castaway® product right here on our website! If you would like to purchase through our reliable foodservice and packaging supplier distribution network located throughout Australia.
    Superior Food Services | Campbells | WINC | PFD Foods | Padstow Food Service | Paperware | Abcoe

    If you are a distributor who would like to stock our innovative and sustainable packaging solutions, please contact us here.

  • How do I order custom print packaging?

    Our Brisbane-based team of prepress and print experts will assist you with design, manufacture and distribution to create custom printed products that will help build your brand in the marketplace.

    View Brand Builders section to find out more about our capabilities. Contact us for a quote here.

  • Where can I download your Product Catalogue?

    All of our product literature is available for viewing and downloading. Simply click on the required item to view on screen, or download a PDF.

    View or download the latest product catalogue here.